TERMS AND CONDITIONS

1. Booking & Payment Policies

  • Booking: All lessons must be booked through our website or via phone. Please provide accurate information when booking.

  • Payment: Full payment for lessons is required in advance. We accept payments through e-transfer. Prices vary based on the lesson type or package selected.

  • Refunds: After classroom training begins, refunds (minus the deposit) are based on the unused instructional hours in your package.

  • Timeline: Customers must finish all classroom and in-car lessons within one year of starting online classes. Those who do not schedule their in-car training within this amount of time will forfeit their training and will not be entitled to a refund.

2. Cancellation & Rescheduling

  • Cancellation Policy: If you need to cancel or reschedule your lesson, please notify us at least 48 hours in advance.

  • Late Cancellations: Cancellations made within 48 hours of the scheduled lesson will result in a $80.00 penalty fee.

  • No Shows: For no shows, you forfeit the training lesson and will not be entitled to a refund. The instructor will make reasonable efforts to contact the student.

  • Rescheduling: You may reschedule your lesson once without penalty, provided it is done within the cancellation window. After that, standard cancellation policies apply.

3. Student Responsibilities

  • Eligibility: Students must hold a valid learner's permit or meet the eligibility requirements to take driving lessons as per local laws.

  • Conduct: We expect all students to be punctual, respectful, and ready to learn. Disruptive behavior or failure to follow instructions may result in termination of the lesson without refund.

  • Requirements: Students must wear appropriate footwear and attire during driving lessons. High heels, flip-flops, or other inappropriate clothing will prevent you from driving.

4. Instructor Availability

  • Instructor Substitution: Occasionally, your scheduled instructor may be unavailable. In such cases, we will offer a suitable substitute or reschedule the lesson as needed.

  • Lesson Duration: Each lesson lasts approximately 2 hours. If you arrive late, your lesson time may be shortened to accommodate other scheduled students.

5. Vehicle Use

  • Vehicle Responsibility: Students are required to drive only with our licensed vehicles during lessons. The vehicles are insured, but you are responsible for any damage caused by improper use or violation of traffic laws.

  • Insurance Coverage: Our vehicles are fully insured, but students must not engage in reckless behavior that might void the insurance.

7. Privacy & Data Protection

  • Personal Information: We collect personal information to process your booking, provide lessons, communicate with you, communicate with the Department of Motor Vehicle Registration, and for legal purposes. This information will not be shared with third parties unless required by law. By booking with us, you consent to our privacy policy.

8. Behavior & Conduct

  • Respectful Behavior: We expect students to act respectfully towards instructors and others during lessons. Any form of verbal abuse, inappropriate behavior, or refusal to follow instructions may result in immediate cancellation of the lesson.

  • Substance Use: Students who appear intoxicated or under the influence of drugs will not be permitted to take lessons and will forfeit the lesson.

9. Modifications to Terms

  • We may update these Terms and Conditions from time to time. Changes will be posted on our website, and the updated terms will take effect as soon as they are published.